Articles

Getting Ready for Singles’ Day 2015: Dealing with Post-Singles’ Day Challenges

The sheer size of Singles’ Day introduces its own fair share of challenges that can extend well beyond the shopping holiday. From dips in sales to substandard delivery processes, brands and merchants need to be able to address these concerns early on or risk losing the momentum afforded by Singles’ Day.

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Getting Ready for Singles’ Day 2015: Best Practices for eCommerce Merchants

The record-breaking success of Singles’ Day underscores the importance of online sales events for Asia-facing retailers. But as more and more merchants aim to make their mark in the world’s most lucrative online shopping holiday, brands should incorporate a number of best practices to help stand out from the crowd.

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Getting Ready for Singles’ Day 2015: Learnings from Singles’ Day 2014

As online shoppers get ready for another Singles’ Day sale, eCommerce retailers should be taking cues from last year’s successes in order to maximize sales during Singles’ Day 2015.

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Building The Business Case For Free Shipping

Why You Should Read This:

For online customers across the globe, shipping costs are one of the most important considerations when deciding where to shop. With retailers under pressure to offer complimentary delivery as a means of attracting and retaining customers, what are the effects of free shipping on an eCommerce company’s bottom line, and how can they best implement this into their operating model?

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Are Marketplaces Right for Your Business?

Why You Should Read This:

The emergence of prominent marketplaces in Asia Pacific (APAC) has made them a key feature in the regional eCommerce landscape. While the marketplace seems to promise easy revenue growth at low operational costs, retailers need to weigh the costs and benefits of selling on the platform. This article gives an overview of the marketplaces in APAC’s eCommerce landscape and highlights some key factors for consideration before launching on a marketplace.

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Parcel Lockers: Unlocking New Ways To Serving Customers

Why You Should Read This:

Asia Pacific’s eCommerce landscape has rapidly expanded over the last few years, and the key players at the heart of this evolving ecosystem are logistics providers, who now influence a customer’s purchasing experience more than ever. Alongside increasing urbanization and higher standards of living, there is still much development needed for infrastructure. Delivery and returns continue to be an arduous task for many logistic providers. This article discusses how parcel lockers have transformed the face of logistics to keep pace with changing customer needs.

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How Social Commerce Drives Your Online Business in Asia Pacific

Every day, customers are looking for new ways to connect with brands. And as the number of social media users in Asia Pacific grows, brands are faced with a great opportunity to leverage this captive audience in the social space to drive online commerce in the region. This article discusses why Asia Pacific stands out when it comes to social media, key challenges and opportunities for brands looking to build their social presence online and some best practices for social commerce success in the region…

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Fashion Goes Mobile in Asia Pacific

Home to some of the most mobile-ready markets globally, Asia Pacific has become a hotbed for mobile commerce. As consumers shift their attention to smaller, handheld screens, brands and fashion retailers are looking at solutions to capture a share of this region where being mobile is very much on trend…

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Chinese New Year eCommerce Guide: Trends, Insights and Best Practices

The Chinese New Year marks the start of the Spring festival, a two week long celebration marking the beginning of a new season that is traditionally associated with health and prosperity…

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How Asia Pacific is Serving Consumers without Credit Cards

Low credit card penetration has been a longstanding feature of developing markets in Asia Pacific. To counter this, countries like China, the Philippines and Indonesia are starting to provide various payment alternatives that allow eCommerce to grow despite the lack of cardholders in the region…

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Developing The Correct Content To Drive Online Sales And SEO:

According to a study by GE Capital Retail Bank, 81% of online shoppers research online before making a purchase. The study also found that 60% of consumers start their research with a search engine before heading to a specific online store…

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A Guide to Choosing a Payment Gateway

Fast, secure and ease of payment processes enable a smooth online customer experience – one that is likely to drive retention and customer growth…

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Why the Philippines is Primed and Ready for Mobile Payments

The Philippines is primed for a shift towards mobile payments, marrying the country’s passion for mobile devices with the growing popularity of online shopping…

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Black Friday & Cyber Monday 2014 – Key Learnings For Asia Pacific

Every year, the first Friday after Thanksgiving marks the popular shopping day known as Black Friday…

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Remarketing – A Powerful Tool In Converting Consumers

Capturing and converting website visitors is one of the greatest challenges for every eCommerce business…

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Asia-Pacific’s Social Butterfly: Is Indonesia Ready for Social Commerce?

Indonesia’s large internet population and high social media engagement has made it an excellent market for rapid expansion in the social commerce sector…

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Doing Returns Right: 6 Best Practices for eCommerce in Asia Pacific

A customer focused returns policy is a core component behind many successful online retailers…

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Welcome to Asia-Pacific, the Future of eCommerce

Global ecommerce has grown 13% annually over the past five years and is now a vital part of a retailer’s multi-channel strategy…

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adidas Launches Online Retail Presence in Southeast Asia

Fans of adidas can now look forward to shopping for the latest gear anytime, anywhere with the launch of shop.adidas.com.sg – the brand’s first eCommerce store in Southeast Asia, powered by SingPost eCommerce…

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