SP eCommerce provides cutting edge eCommerce technology solutions that allow you to scale your business across Asia Pacific while providing a highly localised and customer-centric shopping experience.
We Implement eCommerce Sites In
What We Offer
Asia Pacific is undergoing an exciting period of rapid growth and is rich with opportunities for brands looking to expand their eCommerce business. However, this multi-faceted and dynamic region also presents a multitude of challenges with its diverse cultures, languages, financial and legal systems. To effectively reach out to the end consumer, brands need an eCommerce solutions partner that has in-depth knowledge of the region and is able to provide a flexible and scalable technology ecosystem.
SP eCommerce provides cutting edge eCommerce technology solutions that allow you to scale your business across Asia Pacific while providing a highly localised and customer-centric shopping experience. We recognise that customers in the region use a multitude of payment gateways and we work to integrate these variations into your customised platform. Our systems also have the capabilities to seamlessly orchestrate orders to multiple fulfilment points and connect various logistic providers across the region. We also take into account the legal framework in individual countries; through secure data management, we ensure that encryption and protection of your customers’ information are aligned with local privacy laws.
At the heart of any successful eCommerce business is the customer. Our team is focused on creating world class customer experiences with optimal browsing speed, responsive designs, support across multiple devices and easy to navigate interfaces. At SP eCommerce, we recognise that Asia Pacific is a dynamic, ever-changing place to do business. Our eCommerce technology team, backed by extensive resources and capabilities, is dedicated to pushing out your eCommerce business in the shortest time possible so that you don’t miss any opportunities.
SP eCommerce builds and implements fully enterprise-grade eCommerce stores that utilise leading eCommerce software. We have implemented numerous web stores for major global and regional brands, featuring best-in-class eCommerce functionalities and offering a seamless customer experience. To ensure a secure environment for both you and your consumers, all our eCommerce implementations go through stringent in-depth security audits regularly. Some of the key features we support include:
- A single administrative panel managing multiple sites for easier content and resource management.
- Support of all regional currencies and languages so you can provide better service to the end customer.
- Support of multiple payment methods including credit card, bank transfer, PayPal and Cash On Delivery (COD), giving your customers more payment options.
- Developing fully responsive website designs focused on creating user-centric web browsing experiences.
Order Management System (OMS)
Our order management system (OMS) is built to automate and streamline your order processing in the most efficient and cost-effective manner. Most of our clients operate regional eCommerce businesses that span across multiple markets and our OMS has the capabilities to support this. We have built a regional solution which allows our clients to be hosted in a regional distribution centre while still offering them the flexibility to manage their returns locally. The OMS also has the capabilities of splitting order lines and sending it to multiple fulfillment locations.
The majority of today’s online shoppers can be considered omnichannel consumers. These increasingly discerning shoppers research products, make purchases and demand efficient deliveries that use a combination of technology, online platforms and physical stores.
SP eCommerce has developed and implemented an end-to-end omnichannel solution. Our order management system has the ability to be integrated to point of sales systems in your physical stores so your customers’ orders can be directed to your brick and mortar storefronts. Through our regional delivery capabilities, we are able to fulfil your orders from your stores.
Warehouse Management System (WMS)
SP eCommerce utilises an industry-leading warehouse management system to manage some of the most complex and regulated distribution environments. Our WMS provides all key capabilities for receiving, put-away/flow-through, inventory management, order processing, replenishment, pick/pack, loading and shipping. Through this comprehensive technology infrastructure , coupled with our regional logistic footprint, we have the capabilities to keep your inventory moving and customer shipments on schedule.
Implementation & Project Management
At SP eCommerce, we have been implementing eCommerce stores across the Asia Pacific region. Our team works closely with our clients to understand the specific requirements and ensure that our project delivery is according to our customers’ expectations. In collaboration with your teams, we will lay out a detailed project implementation plan which will allow us to guide you all the way from concept through to a successful launch.
Our web development teams are based in India, Singapore and the United States, all managed centralised via our headquarters in Singapore. This scalable and well-managed infrastructure allows us to launch your eCommerce stores in the shortest possible time frame across multiple countries.
SP eCommerce has a dedicated store operations team helping our clients to run their eCommerce stores on a day-to-day basis.
We provide a 24/7 monitoring service to ensure that your customer can smoothly and securely transact with you. Additionally, we support your with site automated price and product management for high operational efficiencies and cost-efficient store operations.
Our Work Flow